FAQs

What is Grey Whiskers?

Grey Whiskers is a compassionate app designed to help families track their senior pets’ health, notice changes over time, and connect with licensed veterinarians for tele-advice appointments — all from the comfort of home.

Who is Grey Whiskers for?

Grey Whiskers is ideal for pet parents with aging dogs or cats who want to stay proactive about their pet’s comfort and quality of life. It’s also a great tool for families managing chronic conditions, mobility issues, or early signs of age-related changes.

How does the tele-advice feature work?

Through the app, you can schedule a secure, one-on-one video or chat session with a licensed veterinarian. These sessions provide professional guidance, answer your questions, and help you decide if an in-person visit is needed.

Can Grey Whiskers replace my regular veterinarian?

No — Grey Whiskers is designed to complement, not replace, your primary veterinarian. Our tele-advice sessions provide general guidance and support, while your regular vet remains the primary provider for diagnoses, treatments, and prescriptions.

What kind of information can I track in the app?

You can log and monitor your pet’s appetite, activity level, mood, pain, mobility, medications, and more. Over time, Grey Whiskers builds easy-to-read charts to help you spot trends and share updates with your veterinarian.

Are the veterinarians licensed?

Yes. All veterinarians on the Grey Whiskers platform are licensed and carefully vetted to ensure compassionate, expert care that aligns with our mission of supporting senior pets with dignity and respect.

How do I book a tele-advice appointment?

Simply open the app, choose your preferred time, and book directly through your dashboard. You’ll receive a confirmation, and you can connect at your scheduled time via video or chat right inside the app.

What does a tele-advice appointment cost?

Pricing varies by session length and veterinarian availability, but all costs are clearly displayed before booking. We believe in transparent pricing — no hidden fees, ever.

Is my information secure?

Absolutely. Grey Whiskers uses encrypted communication and secure data storage to ensure your personal and pet health information remains private and protected.

How can I get started?

Download Grey Whiskers from the App Store or Google Play, create your pet’s profile, and start tracking today. You can even schedule your first tele-advice session in just a few taps.